1. Introduction
Welcome to Participants United ("we," "us," "our"). We are committed to connecting individuals ("Participants," "you," "your") with researchers and companies ("Clients") to share valuable insights. Your privacy is critically important to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our services, or participate in research opportunities through our platform (collectively, the "Services").
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our Services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
A. Personal Data You Provide to Us:
We collect personally identifiable information that you voluntarily provide to us when you register for an account or participate in our Services. This information includes:
- Contact Information: Your name and email address (support@participantsunited.com).
- Demographic Information: Your age, gender, geographic location, education level, occupation, and other demographic details you choose to provide. This helps us match you with relevant research studies.
- Research Data: Your opinions, feedback, responses, and any other information you provide when participating in surveys, interviews, or other research activities.
B. Data We Collect Automatically:
When you access our website, we may automatically collect certain information about your device and usage. This information includes:
- Log and Usage Data: Your IP address, browser type, operating system, pages viewed, time spent on pages, and the dates and times of your access.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: To create and manage your account, match you with relevant research opportunities, and provide you with user support.
- To Facilitate Research: To provide our Clients with anonymized and aggregated data for their research and product development purposes.
- To Communicate With You: To send you emails regarding your account, potential research studies, and other administrative information. You may opt-out of promotional communications at any time.
- To Process Rewards and Incentives: To fulfill any rewards or compensation offered for your participation in studies.
- To Improve Our Platform: To understand how our users interact with our Services so we can improve the user experience and develop new features.
- For Security and Legal Compliance: To protect the security and integrity of our platform and to comply with legal and regulatory obligations.
4. How We Share and Disclose Your Information
Your trust is paramount. We are extremely careful about how we share your information.
- With Our Research Clients: We will NEVER share your personally identifiable information (like your full name or email address) with our Clients unless we receive your explicit, informed consent for a specific study that requires it. The primary way we share information with Clients is in an anonymized and/or aggregated form, where all personal identifiers have been removed.
- With Service Providers: We may share your information with third-party vendors and service providers that perform services for us (e.g., cloud hosting, email delivery). These providers are contractually obligated to safeguard your information and are not permitted to use it for their own purposes.
- For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.
- During a Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Anonymized and aggregated data may be retained indefinitely for statistical and research purposes.
7. Your Data Rights and Choices
You have certain rights regarding the personal information we hold about you.
- Access and Update: You can review and change your account information at any time by logging into your account settings.
- Opt-Out of Communications: You can opt-out of receiving promotional emails from us by following the "unsubscribe" link in those emails.
- Account Deletion: You may request to delete your account by contacting us at support@participantsunited.com. Please note that we may need to retain certain information for record-keeping purposes or to complete transactions.
Specific Rights for Certain Regions:
If you are a resident of certain regions, such as the European Economic Area (EEA), UK, or California, you may have additional rights:
- GDPR (EEA/UK): You may have the right to access, rectification, erasure, restrict processing, data portability, and the right to object to processing.
- CCPA (California): You may have the right to know what personal information is being collected, the right to request the deletion of your personal information, and the right to opt-out of the "sale" of your personal information.
To exercise any of these rights, please contact us at the email address below.
8. Children's Privacy
Our Services are not intended for or directed at individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us via email:
Email: support@participantsunited.com